Case No. CAP-W-07-01, Order No. 30272

March 20, 2007

Contact: Gene Fadness (208) 334-0339




Capitol Water will issue $65,000 in refunds


The Idaho Public Utilities Commission has approved a plan by a Boise water company to issue $65,000 in refunds to customers who were inadvertently over-billed from Dec. 1, 2003 through Sept. 1, 2006.


Capitol Water Corp. serves nearly 3,000 households in the west bench area of Boise. During the course of a 2006 rate case, it was determined that a billing error resulted in overcharges to certain metered customers. The commission approved this plan refund customers:


n       An immediate credit will be applied to the accounts of 99 current customers to whom the company owes $100 or less.

n       There are 112 current customers to whom the company owes more than $100. Their monthly statements will be credited over a 36-month period and they will also be paid on interest rate of 5 percent. These refunds represent an aggregate total of $58,937.26. The billing credits issued during this refund period will reduce the company’s monthly revenues by about $1,800.

n       The company will attempt to locate 18 former customers who no longer reside in Capitol Water’s territory and issue refund checks totaling $2,269.30.

n       There are 13 former customers who are in arrears on their accounts. The amount they were over-billed will be credited to their accounts.


The commission did decline the company’s proposal that the money owed customers who cannot be located be deposited into a company surcharge fund. Instead, the commission directed the company to contact the Idaho State Tax Commission to determine its next steps in regard to money owed these customers. The unclaimed money might be subject to Idaho’s unclaimed property law.


A full text of the commission’s order may be found on the commission’s Web site at Click on “File Room,” then on “Open Water Cases,” and scroll down to Case No. CAP-W-07-01.