Idaho Public Utilities Commission

Case No. UWI-W-11-03, Order No. 32391

November 7, 2011

Contact: Gene Fadness (208) 334-0339, 890-2712


Unclaimed deposits will be used to benefit water customers


The Idaho Public Utilities Commission is granting United Water Idaho’s request to transfer about $95,600 in unclaimed customer deposits into a program that assists low-income and disadvantaged customers of the Boise area water utility. 


The unclaimed deposits are from developers of water main extensions to subdivisions that were never completed. United Water said it made every effort to contact the developers who made deposits of $80,817.48 in 2007 and $14,771.71 in 2008.


State law allows unclaimed customer deposits of more than year after service is terminated to be directed into low-income assistance programs if the commission certifies to the state treasurer that a utility participates in a financial assistance program. 


United Water will include the unclaimed deposits in its UW Cares program, administered by the El-Ada Community Action Partnership.  Since 2005, UW Cares has provided more than $77,000 in grants to 1,600 qualified customers.  About $74,000 of that has comes from shareholders and another $3,000 from voluntary customer contributions.  


A full text of the commission’s order, along with other documents related to this case, is available on the commission’s Web site at Click on “File Room” and then on “Water Cases” and scroll down to Case No. UWI-W-11-03.