While the Idaho Public Utilities Commission does not regulate the rates or, generally, the conditions for providing payphone services, the Commission does retain authority to require sufficient information to investigate and resolve complaints made by customers of pay telephones. (Idaho Code 62-616) This authority includes, but is not limited to service quality standards, provision of access to carriers providing message telecommunications service, filing of price lists and customer relations rules.

A provider of pay telephones who sets rates for one or more telephone services is classified as a provider of long distance services in Idaho. Generally, when a provider sets a rate for local calls he meets this qualification, even though the rates he charges for long distance services may be the rates passed on from his underlying carrier. As a provider of long distance services, the payphone provider is required to file tariffs, pay annual regulatory fees (minimum $50, see 62-611); contribute and report to the Idaho USF (see 62-610 and implementing rules); submit to the Commission's complaint resolution procedures (62-616); contribute and report to the Idaho TRS and Telephone Service Assistance Programs (61-1301 and 56-901 respectively). The pay telephone provider must comply with IDAPA 31.51.01, Rules 200 through 400, which include requirements for telephone sets, posting requirements, and blocking limitations.

See the Model Payphone Tarifffor a simplified tariff that may be used by pay telephone providers who do not also provide long distance or operator services.

The Checklist for Pay Telephone Equipment provides a list of requirements for the installation, posting and operation of a pay telephone.

Operator Service Providers are the telecommunications companies that provide long distance, operator services and other communications for pay telephones, as well as for other call aggregators. Operator Service Providers are interexchange carriers whose intrastate long distance (MTS and WATS) services are regulated according to Title 62 of Idaho Code. They are required to file price lists listing the rates, terms and conditions, and availability of interexchange long distance service. These price lists do not undergo a cost-based approval process, but they are reviewed by Commission Staff to ensure that they comply with Idaho Code and the IPUC rules before they are "accepted for filing." IXCs also pay regulatory fees. Additionally, Operator Service Providers must comply with IDAPA 31.51.01, Rules 100 through 199, regarding services provided to call aggregators.

Applicable portions of Idaho Code:

Idaho Code 61-1001 to 61-1005 - Annual Fees Payable to Commission by Public Utilities

Idaho Code 61-1301 to 61-1306 - Telecommunications Relay Services

Title 62 Code, Chapter 6 TELECOMMUNICATIONS ACT OF 1988



Telephone Customer Relations Rules, IDAPA 31.41.01

Rules for Telephone Corporations Subject to the Regulation of the Idaho Public Utilities Commission under the Telecommunications Act of 1988, IDAPA 31.42.01

Rules for Universal Service Fund, IDAPA 31.46.01

Rules for Telecommunications Relay Services (TRS), IDAPA 31.46.02

Operator Services/Pay Telephone Rules, IDAPA 31.51.01

Automatic Dialing and Announcement Devices (ADADS) Rules, IDAPA 31.51.02

IPUC Rules of Procedure, IDAPA 31.01.01

P.O. Box 83720 Boise, ID 83720-0074
472 W. Washington Boise, ID 83702
Ph: 208.334.0300
Fx: 208.334.3762